Privacy Policy

1. Introduction

CandyGame ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website candygame.com (the "Service"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

This Privacy Policy complies with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Children's Online Privacy Protection Act (COPPA).

2. Information We Collect

2.1 Information You Provide Voluntarily

We may collect information you voluntarily provide when you:

• Contact us via email or feedback forms
• Submit inquiries or support requests
• Subscribe to newsletters (if available)
• Participate in surveys or promotions

This information may include:

• Name and email address
• Message content and attachments
• Any other information you choose to provide

2.2 Information Collected Automatically

When you access the Service, we may automatically collect certain information, including:

• Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns
• Device Information: Browser type and version, operating system, screen resolution, device type
• Log Data: IP address, access timestamps, referring/exit pages, and error logs
• Preference Data: Language preferences and theme settings stored in your browser's local storage

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information, please refer to our Cookie Policy.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Operation: To operate, maintain, and provide the features of the Service
• User Experience: To personalize your experience, remember your preferences (language, theme), and display content relevant to your interests
• Analytics: To monitor and analyze usage patterns, trends, and Service performance to improve our offerings
• Communication: To respond to your inquiries, provide customer support, and send administrative notifications
• Security: To detect, prevent, and address technical issues, fraud, and unauthorized access
• Legal Compliance: To comply with legal obligations and enforce our Terms of Service

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• Service Providers: We may engage trusted third-party companies to perform Service-related functions (e.g., analytics, hosting, content delivery). These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
• Game Content Providers: Our Service embeds HTML5 games hosted by third-party game distribution platforms (e.g., GameDistribution). These providers may collect data according to their own privacy policies when you play their games. We recommend reviewing their privacy policies before interacting with their content.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any change in ownership or control of your personal information.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, or disclosure. These measures include:

• Encryption of data in transit using TLS/SSL protocols
• Regular security assessments and vulnerability scanning
• Access controls and authentication mechanisms
• Secure hosting infrastructure with enterprise-grade protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any account credentials.

6. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy:

• Usage data and analytics are retained for a maximum of 26 months
• Communication records are retained for up to 12 months after the last interaction
• Local storage data (language, theme preferences) remains on your device until manually cleared

When data is no longer needed, we will securely delete or anonymize it in accordance with applicable laws.

7. Children's Privacy

Our Service is intended for general audiences and is not directed at children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at the address provided in Section 11. We will take prompt steps to remove such information from our records.

If we learn that we have collected personal information from a child under the applicable age of consent without verification of parental consent, we will delete that information as quickly as possible.

8. Third-Party Links and Services

Our Service may contain links to third-party websites, games, and services that are not owned or controlled by CandyGame. This includes but is not limited to:

• Embedded HTML5 games hosted on external platforms
• Links to social media platforms or partner websites
• External advertising or promotional content (if applicable)

We are not responsible for the privacy practices, content, or security of these third-party services. We strongly encourage you to review the privacy policies of any third-party services you interact with before providing any personal information.

9. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access: You have the right to request copies of your personal data that we hold, subject to certain limitations.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions (the "right to be forgotten").
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
• Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the details in Section 11. We will respond to your request within the timeframe required by applicable law (typically within 30 days).

If you are a California resident, you have additional rights under the CCPA, including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. CandyGame does not sell personal information.

10. International Data Transfers

Your information may be transferred to and processed on servers located outside your country of residence. We take appropriate safeguards to ensure that your information receives an adequate level of protection in the jurisdictions where it is processed, including the use of standard contractual clauses approved by the European Commission where applicable.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@candygame.com
• Response Time: We will endeavor to respond to all inquiries within 5 business days

For EU data subjects: You have the right to lodge a complaint with your local data protection supervisory authority if you believe your data protection rights have been violated.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we do, we will revise the "Last updated" date at the top of this page. We may also provide additional notice, such as a notification banner on our website, for material changes.

Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.